Return and Exchange Policy

White Apothecary is pleased to offer a 30 day, full money-back guarantee on any unused and unopened merchandise.

  • Unfortunately, we cannot offer any returns or exchanges on products that have been used or tested.
  • For the majority of our foundations (both mineral powder as well as mineral liquid) we offer inexpensive sample packages which allow various foundation shades to be tested before purchasing a full-size product if desired.
  • Products must be returned in a saleable condition with all the original product packaging.
  • To process a return, please send the product to White Apothecary, 13070 Yonge St, P.O. Box #40047, Richmond Hill, ON L4E 0H9 Canada
  • Refunds will be applied to the payment method used to make the original purchase. 
  • Mailing Address: White Apothecary, 13070 Yonge St, P.O. Box #40047, Richmond Hill, ON L4E 0H9 Canada
  • Email Address: info@whiteapothecary.com
  • We are always available to answer any questions or concerns you may have.

We appreciate your business and hope you enjoy shopping with us.